We may collect the following types of personal information:

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• Contact Information – such as your name, email address, phone number, and business details

• Project Details – information you provide relating to your website or software needs

• Payment Information – billing details, invoices, and transaction records

• Usage Data – information on how you interact with our website or services (e.g., IP address, browser type, pages visited)

• Communication History – emails, messages, or other correspondence with our team

We collect information when you:

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• Fill out forms on our website

• Contact us via email, phone, or through social media

• Enter into a service agreement with us

• Subscribe to our newsletter or updates

• Interact with our website (via cookies or analytics tools)

We use the information we collect to:

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• Provide and manage our services

• Communicate with you about your project or inquiries

• Send invoices, contracts, and service updates

• Improve our website, services, and customer experience

• Market our services (with your consent)

• Comply with legal obligations

We may use cookies and tracking tools (like Google Analytics) to collect usage data from our website. This helps us understand how visitors interact with our site and improve performance.

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You can disable cookies through your browser settings, but this may affect your user experience.

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary to:

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• Deliver our services (e.g., payment processors, hosting providers)

• Comply with legal obligations

• Protect our rights or prevent fraud

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All third-party service providers are required to keep your information confidential.

We take reasonable steps to protect your data from loss, misuse, or unauthorised access. Information may be stored securely on local systems or cloud-based platforms with appropriate safeguards.

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However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

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• Access or request a copy of your personal data

• Correct or update your information

• Request deletion of your data (subject to legal or contractual obligations)

• Withdraw consent for marketing communications at any time

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To make a request, please contact us using the details below.

If you are accessing our services from outside New Zealand, please be aware that your data may be transferred to, stored, and processed in New Zealand or other countries where we or our service providers operate.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

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PixelCloud Limited
Auckland

New Zealand

Email: hello@pixelcloud.co.nz